Follow the below steps to configure Netcore as your SMS Service Provider (SSP).

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As shown above:

Step 1: Select SSP

Select Netcore from the List of Available SSPs. In doing so, you will be prompted by a configuration modal.

Step 2: Name your Configuration

Please add a user-friendly name that enables you to identify the right SSP for a campaign while creating it. This comes in handy especially, when you have multiple accounts with the same SSP for sending different types of campaigns.

For example, if you have chosen to use Netcore for sending both Transactional and Promotional campaigns, then we recommend that you indicate the same by naming the configuration something like:

  • Netcore Global a/c
  • Netcore (all campaigns)

Step 3: Add Feed ID

You will need to contact your relationship manager at Netcore to obtain your unique Feed ID.

Step 4: Add Username and Password

Navigate to your Netcore dashboard to find and copy your account details. Paste it in the configuration modal, click Add SSP, and you're good to go!

Step 5: Add WebEngage Webhook URL in Netcore Dashboard (Highly Recommended)

Adding the WebEngage Webhook in Netcore will enable us to receive delivery status notifications for each user. This includes campaign performance indicators like message delivered, failed, and queued.

Here's how you can go about it:

Step 5.1.: As shown below, you will find your Netcore integration under the section, Your SMS Service Provider List.

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Step 5.2.: Click the overflow menu placed on the extreme right, click View Webhook URL, and copy it.

Step 5.3.: Navigate to your Netcore dashboard and paste the WebEngage Webhook under the field, Realtime Delivery URL. Additionally, you will need to configure the following details under this field:

  • Transaction ID
  • Mobile No.
  • Delivery Status

Step 5.4.: Request Netcore to disable the feature - Duplicate Message Checking for your account.

👍

Congratulations!

You've now successfully integrated Netcore with your WebEngage dashboard.

You can test the integration by creating a test SMS campaign and sending it to a group of internal users (aka your teammates).

A quick guide on Editing/ Deleting an integration.

Please feel free to drop in a few lines at [email protected] in you have any further queries. We're always just an email away!


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