Prerequisites Before Adding Netcore on WebEngage

  1. Please ensure that the From Email/Domain in your Netcore account is verified.

  2. Generate an API Key on Netcore. To generate an API Key on Netcore, login to your Netcore Falconide dashboard and navigate to the Settings > API > Sending API section.

Click on the View Settings link that is under the SMTP, HTTP, & TRIGGERARE API Details section.

Under the API Credentials section, click on Show.

Verify your Netcore credentials again to view the API Key.

Once you've completed the steps above, please proceed with the steps below.

Steps to Add Netcore on WebEngage

Click on the Netcore box under the Available Email Service Providers (ESP) section. In the configuration modal, enter the following information of your Netcore account: API Key.

You will also have to name the configuration on WebEngage to identify the added ESP account. Please choose any user-friendly name for the Name Your Configuration field. The Configuration Name helps you identify the relevant ESP account you should use during the Email campaign creation process (especially helpful when you have multiple accounts with the same ESP that you have configured and added to WebEngage).

As soon as you have added Netcore as an ESP in WebEngage, there is 1 more step remaining before you can start using Netcore as an ESP in WebEngage. You will have to copy the WebEngage Webhook in Netcore so that WebEngage can start receiving delivery and failure information about your emails from Netcore. To do this, open the menu for your the Netcore configuration on WebEngage and click on the View Webhook URL link to view and copy the Webhook.

In your Netcore Falconide dashboard, navigate to Settings > API > Webhooks section. In this section, select the following options:

  • Select the Method of Data Transmission as POST
  • Select Custom API instead of Global API
  • Under Custom API paste the copied WebEngage Webhook under all fields except Emails are opened and Emails are clicked

For Permissions under each of the fields, check all the boxes and save the settings.

Once you've completed all the steps above, you can start using Netcore as an ESP in WebEngage.

Updated 8 months ago


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