Follow the below steps to configure Future as your SMS Service Provider (SSP).


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As shown above:

Step 1: Select SSP

Select Future from the List of Available SSPs. In doing so, you will be prompted by a configuration modal.

Step 2: Name your Configuration

Please add a user-friendly name that enables you to identify the right SSP for a campaign while creating it. This comes in handy especially, when you have multiple accounts with the same SSP for sending different types of campaigns.

For example, if you have chosen to use Future for sending Promotional campaigns, then we recommend that you indicate the same by naming the configuration something like:

  • FCC_promo
  • FCC_mobile_promo

Step 3: Add API Key

Navigate to your Future dashboard to find your API Key. Paste them in the configuration modal to connect your account with WebEngage.

Step 4: Add SSP

Click Add SSP, and you're good to go!

Step 5: Add WebEngage Webhook URL in Future (Highly Recommended)

Adding the WebEngage Webhook in Future will enable us to receive delivery status notifications for each user. This includes campaign performance indicators like the message delivered, failed, and queued.

Here's how you can go about it:


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Step 5.1.: As shown below, you will find your Future integration under the section, Your SMS Service Provider List.

Step 5.2.: Click the overflow menu placed on the extreme right, click View Webhook URL, and copy the link.

Step 5.3.: Paste the WebEngage Webhook URL under the relevant field in your Future dashboard and click Save. Please connect with your Future Account Manager for further assistance.



You've now successfully integrated Future with your WebEngage dashboard.

You can test the integration by creating a test SMS campaign and sending it to a group of internal users (aka your teammates).

A quick guide on Editing/ Deleting an integration.

Please feel free to drop in a few lines at [email protected] in you have any further queries. We're always just an email away!