Please ensure that the From Email/Domain in your Mandrill account is verified.
Please ensure that the API Key generated in Mandrill has Full Access. If it doesn't have Full Access, please ensure that the following permissions are granted at the minimum.
Once you've completed the steps above, please proceed with the steps below.
Click on the Mandrill box under the Available Email Service Providers (ESP) section. In the configuration modal, enter the following information of your Mandrill account: API Key.
You will also have to name the configuration on WebEngage to identify the added ESP account. Please choose any user-friendly name for the Name Your Configuration field. The Configuration Name helps you identify the relevant ESP account you should use during the Email campaign creation process (especially helpful when you have multiple accounts with the same ESP that you have configured and added to WebEngage).
Updated 8 months ago